Transparency Report

Our commitment to transparency in data handling, law enforcement cooperation, and user privacy.

Report Period: January 1, 2024 - December 31, 2024
Last Updated: October 22, 2024

Our Transparency Commitment

We believe in transparency about how we handle user data, respond to law enforcement requests, and protect user privacy. This report provides detailed information about our practices and the limited data we have available due to our ephemeral design.

Data Collection Summary

✅ What We Collect

Account Data
Minimal
Username, email (if account created)
Session Data
Temporary
Session tokens, authentication data
Technical Logs
Limited
Server logs for security (30 days max)
Abuse Reports
User-Submitted
Reports of inappropriate content

❌ What We DON'T Collect

Message Content
Video Content
Live Chat Recordings
Behavioral Tracking
Location Data
Device Fingerprinting
Third-Party Analytics
Social Media Connections

Law Enforcement Requests

0
Total Requests
No law enforcement requests received
0
Data Provided
No user data provided
0
Emergency Requests
No emergency requests
0
Requests Denied
No requests denied

Content Moderation

Moderation Statistics

Abuse Reports Received
0
User-submitted reports
Content Removed
0
Items removed for policy violations
Accounts Suspended
0
Accounts suspended for violations
Appeals Processed
0
Appeals reviewed and resolved

Data Retention Practices

Retention Schedule

Message Content
Immediately deleted
Ephemeral by design
Video Content
After one-time viewing
One-time view only
Live Chat Content
Not recorded
Real-time only
Account Data
Until account deletion
Service functionality
Session Data
24 hours maximum
Security and functionality
Technical Logs
30 days maximum
Security and debugging
Abuse Reports
7 years
Legal compliance

Privacy Protection Measures

Technical Safeguards

End-to-End Encryption

Private conversations are encrypted and cannot be read by our servers

Ephemeral Design

Messages and videos are automatically deleted after viewing

Minimal Data Collection

We collect only the absolute minimum data necessary

No Tracking

We do not track user behavior or build profiles

Secure Infrastructure

All data is protected with industry-standard security measures

Regular Audits

We conduct regular security audits and privacy assessments

User Rights and Controls

Privacy Controls Available

Data Access

Users can request access to their personal data

Data Deletion

Users can delete their accounts and associated data

Data Portability

Users can export their account information

Consent Withdrawal

Users can withdraw consent for data processing

Data Correction

Users can correct inaccurate personal data

Processing Objection

Users can object to certain data processing activities

Third-Party Sharing

No Third-Party Data Sharing

We do not share user data with third parties, except in these limited circumstances:

  • Legal Requirements: When required by valid legal process
  • Safety Emergencies: To prevent imminent harm or illegal activity
  • Service Providers: Minimal data to trusted infrastructure providers
  • User Consent: When users explicitly authorize sharing

International Compliance

Privacy Law Compliance

GDPR (EU)

Full compliance with European data protection regulations

CCPA (California)

California Consumer Privacy Act compliance

PIPEDA (Canada)

Canadian privacy law compliance

LGPD (Brazil)

Brazilian data protection law compliance

Future Commitments

Our Ongoing Commitments

  • Regular Reporting: We will publish transparency reports annually
  • Privacy by Design: We will continue to prioritize privacy in all new features
  • User Education: We will provide clear information about privacy practices
  • Independent Audits: We will undergo regular third-party privacy audits
  • Community Input: We will seek feedback from users and privacy experts
  • Legal Updates: We will stay current with evolving privacy laws

Contact Information

Privacy Questions

Email: privacy@stash.chat

Response Time: Within 48 hours

For questions about our privacy practices and data handling.

Transparency Inquiries

Email: transparency@stash.chat

Response Time: Within 72 hours

For questions about this transparency report and our practices.