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Terms of Use

Please read these terms carefully before using stash.chat. By using our service, you agree to these terms.

Last Updated: October 23, 2025
Effective Date: October 22, 2024

Agreement to Terms

By accessing or using stash.chat, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our service.

1. Service Description

What We Provide

stash.chat is a privacy-focused messaging platform that offers:

  • Ephemeral Messaging: Self-destructing messages that disappear after viewing
  • One-Time Videos: Videos that can only be watched once
  • Private Rooms: Secure group chat rooms with optional passwords
  • Live Video Chat: Anonymous video conversations with random users
  • Privacy Features: End-to-end encryption and minimal data collection

2. User Responsibilities

✅ Acceptable Use

  • Use the service for lawful purposes only
  • Respect other users' privacy and boundaries
  • Follow our Community Standards
  • Report inappropriate content or behavior
  • Maintain the security of your account
  • Use appropriate language and tone

❌ Prohibited Activities

  • Sharing illegal content or engaging in illegal activities
  • Harassing, bullying, or threatening other users
  • Sharing harmful or dangerous content
  • Impersonating others or creating fake accounts
  • Spamming or sending unsolicited messages
  • Attempting to circumvent our safety measures
  • Sharing others' private information without consent
  • Using the service for commercial spam

3. Content and Intellectual Property

Your Content

You retain ownership of the content you create and share on stash.chat. However, by using our service, you grant us a limited license to:

  • Process and deliver your messages and videos
  • Implement our ephemeral deletion features
  • Provide technical support and maintenance
  • Comply with legal obligations

Our Content

All stash.chat software, designs, and content are protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our software
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or branding without permission
  • Create derivative works based on our platform

4. Privacy and Data Protection

Our Privacy Commitment

We are committed to protecting your privacy:

  • Minimal Data Collection: We collect only what's necessary to provide our service
  • Ephemeral by Design: Messages and videos are automatically deleted
  • No Tracking: We don't track your behavior or build profiles
  • Encryption: We use end-to-end encryption for private conversations
  • No Third-Party Sharing: We don't sell or share your data

For complete details, please read our Privacy Policy.

5. Account Security

Your Responsibilities

  • Keep your login credentials secure and confidential
  • Use strong, unique passwords
  • Enable two-factor authentication when available
  • Log out from shared or public devices
  • Report any suspicious activity immediately
  • Don't share your account with others

Our Security Measures

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Monitoring for suspicious activity
  • Secure infrastructure and access controls
  • Incident response procedures

6. Service Availability

Uptime and Reliability

We strive to provide reliable service, but we cannot guarantee:

  • 100% uptime or uninterrupted service
  • Compatibility with all devices or browsers
  • Delivery of messages or videos
  • Recovery of deleted content

We reserve the right to modify, suspend, or discontinue any part of our service at any time.

7. Limitation of Liability

Important Legal Notice

To the maximum extent permitted by law:

  • We provide the service "as is" without warranties
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the service
  • We are not responsible for content created by users
  • We are not liable for third-party actions or content

8. Termination

Account Termination

We may terminate or suspend your account if you:

  • Violate these Terms of Use
  • Engage in illegal or harmful activities
  • Abuse our service or other users
  • Fail to comply with our Community Standards

You may terminate your account at any time by contacting us or using account deletion features.

9. Dispute Resolution

Governing Law and Jurisdiction

These terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through:

  1. Good Faith Negotiation: We encourage resolving disputes through direct communication
  2. Mediation: If negotiation fails, we may use mediation services
  3. Arbitration: Binding arbitration for disputes under $10,000
  4. Court Proceedings: For larger disputes or when arbitration is not available

10. Changes to Terms

Updates and Modifications

We may update these Terms of Use from time to time. When we do:

  • We'll post the updated terms on this page
  • We'll update the "Last Updated" date
  • For significant changes, we'll notify users via email or in-app notification
  • Continued use of our service constitutes acceptance of the updated terms

11. Contact Information

General Inquiries

Email: legal@stash.chat

Response Time: Within 48 hours

For questions about these terms or legal matters.

Dispute Resolution

Email: disputes@stash.chat

Response Time: Within 72 hours

For formal disputes and legal proceedings.

12. Severability

Enforceability

If any provision of these Terms of Use is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. We will replace any invalid provision with a valid one that achieves the same purpose.